Partnership gives retail stores actionable insights combined with award-winning IT services.
IRVINE, Calif., and SAN FRANCISCO, Calif.,—May 23, 2014— SwiftTech Solutions, an Orange County MSPmentor 501 honoree, and Swarm Solutions Inc. announced a partnership offering Swarm analytics suite to SwiftTech’s retail clients. The new partnership supports SwiftTech’s goal to grow our clients’ business by innovating their business technology. SwiftTech Solutions will coordinate with Swarm to integrate solutions including Full-spectrum Analytics, Actionable Tools & Insights, and Customer Engagement into SwiftTech’s retail industry IT offerings.
“Swarm has taken an unparalleled step of turning in-store shopper behavior into practical marketing data. By providing retailers with the technology to know what is happening in their store, Swarm is helping these businesses create a more customized experience for their shoppers,” said Joshua Ross, Chief Technical Officer of SwiftTech Solutions. “The goal behind Swarm’s solutions works in harmony with ours – helping our clients increase revenue and reduce costs by using technology to provide a 360° view of their business operations. With in-store analytics, our clients can make timely and informed decisions that will ultimately grow their business.”
Swarms Analytics Solutions include:
• Full-Spectrum Analytics: Point of Sale data is integrated with transactional data and customer foot traffic.
• Actionable Insights: Clients can view each shopper individually, gather/sort shoppers via email, and send targeted promotions to shoppers.
• Customer Engagement: Swarm delivers a mobile app experience directly to any shopper entering a client’s store.
• Frictionless Platform: Swarm analytics works with best-in-class wireless and POS technology companies such as Meraki and LightSpeed Cloud.
The strategic partnership between SwiftTech Solutions and Swarm provides small and medium retailers with access to enterprise-level business intelligence. SwiftTech can also provide retail clients with technical support including hardware and software maintenance, network service, and industry compliance assistance. In addition, SwiftTech provides clients with access to their 24/7 helpdesk and as-needed onsite support.
To learn more about SwiftTech solutions IT support services, visit swifttechsolutions.com. For information about Swarm and their analytics solutions for retail stores, visit www.swarm-mobile.com.
About SwiftTech Technology Solutions, LLC
Based in Irvine, Calif., SwiftTech Solutions, an MSPmentor 501 award-winner, offers comprehensive, effective, proven, reliable, and affordable IT services to small, medium, enterprise businesses, government agencies, and non-profit organizations. SwiftTech provides our clients with peace of mind the job will be done correctly, efficiently, and cost-effectively. We use only proven and stable methods to secure the future of our clients’ integrity and security. SwiftTech Solutions is a certified partner of Dell, Microsoft, VMware, HP, Veeam, Barracuda, and Metalogix.
About Swarm
Swarm is a venture-backed software company headquartered in San Francisco, CA with offices in Los Angeles, New York, and Australia. Founded in early 2012 by digital marketing veterans Rudd Davis and Ryan Denehy, Swarm’s technology treats smartphones as offline cookies, giving brick-and-mortar retailers the same data, personalization and marketing techniques that make ecommerce so successful. Working with Fortune 1000 and Fortune 500 companies, Swarm has quickly become the de-facto standard for shopper analytics and omnichannel marketing. Swarm deploys quickly in both SMBs and enterprise and is compatible with leading POS platforms and Wi-Fi providers.