Maintaining network uptime throughout the adoption experience

Adoption Services
Annual Revenue:
Network and Computer Security
Company Profile:

Our client provides quality adoption services to birth parents and adoptive parents nationwide. Their caring staff is dedicated to guiding clients through the adoption process with integrity and complete support.

The adoption services organization helps pregnant women through crises while assisting soon-to-be parents in achieving their ultimate goal to adopt a child.

Our client offers the following services to adoptive parents:

  • Adoption services to help them legally adopt a newborn baby.
  • Outreach to birth mothers to quickly present soon-to-be parents with an adoption opportunity.
  • Law services for complete protection and peace of mind.


Since the adoption services organization is continuing to grow, data storage, security, and network availability are critical. Reggie Gonzalez, Chief Technical Officer for SwiftTech Solutions, stated, “In the situation of [our client], you are dealing with children’s lives; we simply cannot risk any security breach or system downtime.”

During their recent period of strategic growth, our client experienced growing pains with their IT infrastructure. As their office footprint, staff, customer base, web services, and transaction volume grew, their storage environment could no longer meet the needs of the organization. Our client's internal IT department was overwhelmed with satisfying day to day needs, which consisted of implementing and managing the full technology front end of the business. Therefore, they were unable to focus on strategic infrastructure projects. They needed a strategic IT partner to continue system maintenance, desktop support, and emergencies. They partnered with SwiftTech Solutions.

Adoption Services

In addition to providing support and contributing plans for future growth, SwiftTech Solutions engaged in several high-level projects to improve performance, increase productivity, and eliminate downtime.

In this project, we planned and implemented the following:

  • Cisco VLAN configuration and deployment
  • Cisco configuration streamlining and optimization
  • Systems virtualization conversion to VMware into VCenter
  • Managed GPO for users and computers
  • Profile migration and folder redirection
  • SAN RDM disk resolution
  • HP LeftHand SAN migration
  • Traffic balancing and network segmentation
  • Exchange database optimization and ideal high user configuration

What We Did

Our Network Optimization Project increased network speed and response time by 2700%.

Client Quote

"This improvement was huge. We are running faster than we ever have before and can finally have confidence in our network. It is clear by your project planning and proof positive results you are experts in this arena."


SwiftTech Solutions regularly performs desktop support services for the adoption services organization, consisting of resolving day to day issues such as a dead hard drive, faulty video cards, application support, and printer support. SwiftTech Solutions has ongoing contact with this client and its employees as a one-stop IT provider.