data center technicians

About Us

SwiftTech Solutions, Inc. has been providing real-world IT solutions for public and private businesses for over 15 years. Our clients are from many diverse industries where IT is a very important factor for success. We deliver higher degrees of reliability and realize a faster return on their investment.

At SwiftTech, we only hire the best and brightest who take pride in building relationships with clients. When you partner with SwiftTech, you will have access to our wide network of over 60 industry-certified and degreed professionals. We offer you a vast array of technical resources focused on delivering the solutions you need within budget, on time, every time. From a customer’s point of view, this translates into efficiently and effectively delivering winning results.

01.

Our Team

We hire professionals who have well-rounded experience, the ability to work in a team, and a desire to help others.

02.

Our Processes

We have standards in place for streamlined, consistent, and customized management of client accounts.

03.

Our Mission

We are dedicated to providing IT services that improve performance, increase productivity, and decrease costs.

04.

Our Promise

Our team makes sure to only offer solutions that are essential, reasonably priced, and capable of being supported.

How We Started

The founders of SwiftTech Solutions, Inc. are seasoned IT professionals who were employed by professional businesses, including Fortune 500 companies. While working as Information Technology Directors, Managers, Network Engineers, and Senior Administrators, the founders worked with multiple types of technology consulting firms, both large and small.

They realized that common issues arise in outsourced IT-related services and discovered a large gap in that industry. Larger consulting firms did not provide consistency in resources, expertise, and cost. They also lacked personal attention to clients with over-allocated engineers and technicians covering a large client base. Further, they suffered from high employee turnover rates that lead to different technicians being assigned to projects and having to learn the environment.

Small consulting firms lacked the skills to design, implement, or maintain quality service. They did not have experience and expertise in corporate IT management. Often the company was stuck on a “break/fix” model rather than helping organizations strategically grow and solve issues through technology.

This gap can be covered with the right expertise. The founders felt that their experience would help them succeed in providing a better quality of service to those in need of technology to advance and maintain their businesses. Their experiences and expertise would bring corporate IT style methods, expertise, policies, and procedures to SMBs. At the same time, they can provide IT departments within large organizations assistance in strategic planning, staff augmentation, and project implementation. The founders, with their backgrounds in IT Engineering and Executive IT Management, created a company designed to operate internally as a corporate IT department with the agility of a top-rate IT consulting firm. With this strategy, SwiftTech Solutions, Inc. was born.

Our Services

Technical Support

Our technicians will resolve your Tier 1-4 IT issues remotely and onsite.

Network Optimization

We will streamline your network by reviewing, monitoring, and managing technology usage.

PC or Systems Upgrades

Maintain desktop hardware and software performance.

Server Solutions

Increase uptime by monitoring, managing, and automating server performance.

Cloud Solutions

We’ll set up cloud services, such as Virtual Desktops, Office 365, File Management Systems, and more.

Backup & Recovery

We’ll protect your IT systems by running regular backups and implementing robust security measures.

Data Security

SwiftTech will prevent data theft and loss by using security best practices.

IT Project Consulting

Our friendly IT professionals will lead, organize, and manage your technology projects from start to finish.

Internet Connection Setup

Set up reliable internet services that meet the demands of your work environment.

Telephone System Setup

We can help you choose among several voice service offerings that fit the needs of your business.

IT Staff Emergency Coverage

Our technicians are available to fix your urgent tech issues around the clock.

24/7 Helpdesk Support

We can assist your staff around the clock with options to contact us by phone, email, web portal, and live chat.
SERVICE ENGAGEMENT

Our process for onboarding clients

Plan

Our consultants will interview decision-makers to identify business requirements. Also, we'll conduct an audit of the current network and design a solution aimed at increasing efficiency.

Build

Our team will work on implementing the service with tasks including installation, migration, configuration, and validation. We'll also decommission services that are no longer needed.

Manage

Our professionals can provide ongoing services including support, maintenance, and monitoring. We'll also review service performance periodically and suggest optimization projects as needed.
Our IT services

How are we different?

We use a very strict hiring process to ensure we hire only the best candidates

We require our staff to participate in continuing education programs

We share knowledge with each other by following strict documentation guidelines

We follow a multi-tiered system for assigning technicians with the right experience and expertise

We strategize on business technology by reviewing your IT environment and delivering a custom road map

We will always keep you informed about the status of your requests and systems

We ensure we do the job right the first time by using industry best practices proven methods

We ensure the solutions we suggest will meet your needs and budget

Our Success

Company Growth

SwiftTech Solutions has seen amazing and consistent growth over the years. Our client retention has exceeded 99%, much higher than the industry standard, which is an important factor.

We’ve been rated in CRN’s Managed Service Provider 500 list, which recognizes North American solution providers with cutting-edge approaches to delivering managed services. This success is credited to a long history of outstanding customer service plus long-term systems operations and security.

SwiftTech Solutions, Inc. is moving faster than ever by establishing itself as a trusted advisor and rising to our clients’ latest technology challenges.

The Founders

The founders and majority shareholders of SwiftTech Solutions have been in the technology industry for nearly two decades. They held senior technical positions (i.e. Senior Network Engineer) and executive management positions (i.e. Directory of Information Technology, Chief Technology Officer, Chief Operations Officer) while working for large Fortune 500 corporations and other enterprises.

Throughout their careers, our founders received recognition for their dedicated work ethic and devotion to knowledge in the Information Technology industry. Their goal was to create a leading IT consulting firm. They achieved this with SwiftTech Solutions.

SwiftTech Solutions, Inc. has grown substantially since the company signed its first client. As an industry leader, SwiftTech operates as a Master MSP plus owns equity in and operates numerous related business entries. Also, they have many other strategic partners in technology including MSPs, Application Development, Data Center, and hardware.

Partners

Professional IT Support for Your Company

Contact us at 877-794-3811 or info@swifttechsolutions.com. We can discuss your business technology needs and provide more information about our company, services, and pricing.