OVERVIEW

Expert IT Services for Hospitality & Tourism

Your establishment caters to the needs of travelers by providing accommodations like hotels, dining, and activities. Travelers pay valuable money and time to get a memorable customer experience. Therefore, the establishment must provide stellar interactions from arrival to departure. Failure to do so can result in loss of customers, profits, and reputation. SwiftTech can help use technology to improve customer service, provide quality experiences, increase bookings, and build a positive reputation.

  • Hospitality Marketing: Attract new customers through key channels
  • On-time Turnover: Ensure accommodations are available at reservation time
  • Property Security: Protect against disruptions and vandalism
  • Reputation Management: Monitor and respond to customer reviews
  • Customer Service: Use technology to optimize customer experiences
  • Regulatory Compliance: Comply with PCI data security and health code standards

SERVICE FEATURES:

AI and Analytics Services

We offer data-driven insights that enhance guest experiences, optimize operations, and improve revenue management. Our AI and analytics services provide predictive analytics to help you make informed business decisions in real-time.
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Help Desk Services

We provide 24/7 IT support to ensure seamless operations across your hotels, resorts, or travel platforms. Our help desk services guarantees quick resolutions to technical issues, keeping your guests satisfied.
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IT Consultant Services

We help your business integrate advanced technology solutions tailored to improve guest services and operational efficiency. Our IT consultant services provide strategic advice to enhance your digital infrastructure and competitiveness.
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Managed Cloud Services

We offer secure and scalable cloud solutions designed to streamline your property management and reservation systems. Our managed cloud services ensure real-time data access and collaboration for smooth operations.
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Managed IT Services

We provide comprehensive IT management to maintain your networks, guest Wi-Fi, and payment systems with top-notch security. Our managed IT services ensure uninterrupted service for guests while enhancing back-end efficiency.

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We can help your hospitality and tourism company use technology to enhance the customer travel experience.

Recommended Solutions

Managed Services

Maintain and support devices to ensure continued uptime

Managed Wi-Fi

Set up Wi-Fi signals for guests, employees, and point-of-sale devices

System Integration

Bring CMS’s, CRMs, ERPs, analytics, IoT devices together into one system

CMS Website

Use a mobile-friendly website template with a reservation system

Point of Sale System

Accept credit cards in a convenient and secure manner

ERP Software

Use enterprise software for managing operations, inventory, assets, and market changes

Video Surveillance

Install surveillance cameras with real-time internet viewing and playback

Unified Communications

Use a cloud phone system that includes voice, fax, SMS, video conferencing, and instant messaging

Microsoft Teams

Enable workers to access chat, meetings, files, and apps in a single platform

Power BI Consulting

Centralize marketing, revenue, customers, and operations analytics

Mobile Device Management

Install line of business applications on tablets and smartphones

Cloud Solutions

Switch software tools from locally installed to cloud versions

Social Media Tools

Use a centralized platform to manage your social media activities on sites such as Facebook, Twitter, LinkedIn

Our solutions to your business problems

SwiftTech Solutions works with clients from a variety of industries. We'll create a tailor made solution for the way you work.