Last Updated: 9 October 2024

Welcome to SwiftTech Solutions. By accessing or using our website at https://swifttechsolutions.com/ (the “Site”) and our services, you agree to be bound by these Terms and Conditions (the “Terms”). Please read these Terms carefully before using our services, as they affect your legal rights. If you do not agree with these Terms, please refrain from using our services.

1. Acceptance of Terms

By using SwiftTech Solutions services, you agree to comply with these Terms. This includes, but is not limited to, all applicable laws, regulations, and guidelines, such as those from the Federal Communications Commission (FCC) and the Telephone Consumer Protection Act (TCPA). Carriers are not liable for delayed or undelivered messages.

If you are entering into this agreement on behalf of a business entity, you represent and warrant that you have the authority to bind the entity to these Terms.

2. Use of Services

You agree to use SwiftTech Solutions services responsibly and not engage in activities that:

  • Violate local, state, national, or international laws.
  • Harm, abuse, or harass other users or third parties.
  • Interfere with or disrupt our services, including the servers and networks.
  • Send unauthorized or unsolicited messages (e.g., spam).

2.1. Service Eligibility

To use SwiftTech Solutions services, you must be at least 18 years old or the age of legal majority in your jurisdiction. Carriers are not liable for delayed or undelivered messages.

3. Account Registration

When registering for an account, you must provide accurate, complete, and up-to-date information. You are responsible for keeping your account credentials secure. SwiftTech Solutions will not be liable for any loss resulting from unauthorized use of your account.

4. Intellectual Property

All content, logos, designs, and trademarks used on this site are owned by or licensed to SwiftTech Solutions. You may not use any content from the Site without express written consent.

4.1. License to Use

SwiftTech Solutions grants you a limited, non-exclusive, revocable license to access and use the Site solely for your personal or business purposes, in accordance with these Terms.

5. Billing and Payment

SwiftTech Solutions offers services on a subscription basis. Fees and charges for the services are as outlined on our pricing page and will be billed monthly or annually, depending on your subscription plan.

5.1. Refund Policy

Refunds are only offered in accordance with our specific refund policy, which is subject to the terms agreed upon during service purchase.

6. Limitation of Liability

SwiftTech Solutions will not be held responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our services, including, but not limited to, loss of data, revenue, or profits.

7. Privacy Policy

Your use of the Site and services is also governed by our Privacy Policy, which details how we collect, use, and protect your data.

8. Third-Party Links

Our Site may contain links to third-party websites. These links are provided for convenience and do not imply endorsement by SwiftTech Solutions. We are not responsible for the content, policies, or practices of third-party websites.

9. Termination of Service

SwiftTech Solutions reserves the right to terminate or suspend your account and access to our services for any violation of these Terms or for any other reason, at our sole discretion.

10. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any legal action related to the use of SwiftTech Solutions services will be filed in the state or federal courts located in California.

11. Dispute Resolution

In the event of a dispute, you agree to attempt resolution through good-faith negotiation. If a resolution cannot be reached, any claims or disputes will be settled through binding arbitration in accordance with the rules of the American Arbitration Association.

12. Changes to the Terms

SwiftTech Solutions may modify these Terms at any time. If we make material changes, we will notify you through the Site or via email. Your continued use of the services after the changes constitutes your acceptance of the new Terms.

13. 10DLC Compliance

SwiftTech Solutions acknowledges and complies with all 10DLC (10-Digit Long Code) requirements as set forth by The Campaign Registry (TCR), CTIA, and applicable federal regulations, including those related to message content, consent, and subscriber management. To avoid penalties or rejection of our 10DLC registration, we ensure adherence to the following:

13.1 Message Consent and Opt-In Requirements

Before sending any commercial or transactional SMS or MMS messages, we obtain explicit consent from the message recipient. Opt-in methods include web forms, keyword responses, or written agreements that outline the nature of the messages the recipient will receive. Consent records are stored in compliance with FCC and CTIA guidelines.

13.2 Opt-Out Mechanism

Recipients of our messages can easily opt-out at any time by texting “STOP” or any similar command. Upon receiving such a request, we immediately cease sending messages to that recipient, and their number is added to a do-not-contact list. Confirmation of the opt-out is sent to ensure compliance.

13.3 Message Transparency

All messages sent via 10DLC are clearly identifiable as coming from SwiftTech Solutions. We do not engage in sender ID masking, and every message includes our brand name and a description of the purpose of the communication.

13.4 Message Content Compliance

SwiftTech Solutions does not send messages containing content that is prohibited under 10DLC guidelines. This includes, but is not limited to, content related to illegal substances, hate speech, harassment, gambling, adult content, or any content that violates federal regulations.

13.5 Data Security and Privacy

We prioritize data security and safeguard the personal information of our subscribers. All consent, opt-out, and message interaction data is stored securely and processed in accordance with our Privacy Policy.

13.6 Campaign Registration

SwiftTech Solutions ensures that all 10DLC messaging campaigns are properly registered with The Campaign Registry (TCR) before sending any commercial SMS messages. Failure to register may result in message filtering or fees, which we take measures to avoid.

13.7 Compliance with Carrier Guidelines

We strictly adhere to the guidelines set forth by major mobile carriers, ensuring our messaging programs comply with their rules on content, consent, and transmission frequency. Violation of these guidelines may result in penalties or disqualification of our campaigns.

13.8 Penalties and Liabilities

Failure to comply with these 10DLC requirements, including misuse of consent records or sending prohibited content, can result in penalties and fines. SwiftTech Solutions accepts responsibility for ensuring that all communications adhere to the applicable laws and regulations to avoid penalties.

13.9 Support and Queries

If you have any questions about our SMS/MMS service or 10DLC compliance, please contact us at info@swifttechsolutions.com or call us at 877-794-3811.

14. Acknowledgment

By using our services and interacting with SwiftTech Solutions via SMS or MMS, you acknowledge and agree that all terms mentioned here comply with 10DLC standards. Failure to comply with these guidelines may result in penalties, fines, or suspension of services. You also acknowledge that continued service usage implies your acceptance of these updated terms.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us: