Fake Netflix Emails Can Steal Credit Card Information


Netflix watchers, be on the lookout. Cybercriminals are using fake Netflix emails to steal personal information from unsuspecting victims.


How it’s done:

1. Cyberthieves will send out official looking emails that appear to be from Netflix. The emails will advise users to update their account information by clicking on a link.
2. Next, the victim will be brought to a phony Netflix login page. The victim will enter the login information, which would be sent to the cybercriminals.
3. After logging in, the victims will be directed to another form and will be asked to enter their personal information, such as name, birth date, address, credit card information, and social security numbers. This information would be sent to the cyber criminals.
4. Finally, the victims will be directed to the real Netflix.com home page.

Netflix states in their policy they will never ask for personal information by clicking on an email including:
• Payment information (credit card number, debit card number, direct debit account, PIN, etc.)
• Social security number or tax identification number
• Your account password


What can you do?

Exercise caution when responding to emails requesting personal information. If you receive this type of email claiming to be from Netflix:

• Look at the sender email address. If it doesn’t have the same URL as netflix.com, such as netflix.someotherdomain.com, it’s likely not a legitimate email.
• If the email has numerous instances of improper spelling and grammar, it’s almost certainly not from Netflix.
Don’t click on email links for updating account information. Go directly to Netflix.com and sign in. Then, check for new notices on your account.
• If you suspect you were tricked by a Netflix phishing email already, change the password on your account and contact Netflix immediately. Also, make sure to contact your bank and credit card companies to let them know your personal information was stolen.


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Brook, C. Netflix Phishing Campaign Targeted User Information, Credit Card Data. (2017, January 10). Retrieved from: https://threatpost.com/netflix-phishing-campaign-targeted-user-information-credit-card-data/122988/
Sadler, A. Warning: This new Netflix email scam will steal your banking info. (2017, January 12) Retrieved from:
Online Threat Alerts. Beware of Netflix "Problem with Your Membership" Phishing Scam. (2016, May 19). Retrieved from: https://www.onlinethreatalerts.com/article/2016/5/19/beware-of-netflix-problem-with-your-membership-phishing-scam/
Kelly, A. Beware of legit-looking Netflix phishing scam aiming to steal password and credit card details. (2016, March 3) Retrieved from: http://www.independent.ie/entertainment/television/beware-of-legitlooking-netflix-phishing-scam-aiming-to-steal-password-and-credit-card-details-34508859.html


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