Unified Communications

How does Unified Communications Work?

Unified Communications delivers a simpler way for you to get in touch with your contacts. It provides access to your voice, email, instant messaging, fax, and conferencing systems in a single platform. For instance, you can check your work email from your own cell phone or use your laptop computer to make a conference call.

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malvertising

Malvertising: The Hidden Threat

Cybercriminals are inserting malicious code into online advertising to infect unsuspecting website visitors. Unlike malicious ads of the past, they don’t need to be clicked on but simply shown to the visitor. Then, the visitors will find their computers are infected with malware that can slow down devices, record keystrokes, and encrypt files.

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noc

What is a NOC?

The Network Operations Center (NOC), pronounced “knock,” is considered the Central Nervous System of an MSP’s operations. NOCs focus on monitoring and managing the operations of hardware devices, software operating systems, and applications. They also ensure constant uptime of services and respond proactively to issues that may arise.

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Computer security

Computer Investigation: Employees

Do you suspect an employee is violating company policy? A computer forensics expert can help your company look for evidence of employee misconduct. An investigation will find, pull, examine, and secure data from workplace devices. The expert will preserve the data for a trial so data cannot be destroyed or lost.

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SEO Process

Why does my business need SEO?

SEO or Search Engine Optimization is the process of getting traffic from the free listings on Google and Bing search engines. These search engines use a special formula, called an algorithm, to determine where a listing will be ranked in the results; the more relevant the listing is to the search request, the higher the listing will appear.

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automating business processes

Automating Business Processes

Your employees may be wasting time on unproductive and routine tasks. These activities, such as writing commonly sent emails from scratch, use up precious hours from your week. Doing routine procedures manually, by memory, and from-scratch leaves your projects subject to typographical and omission errors. Look for areas your business can automate.

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