Microsoft Teams is a program within Microsoft 365 that is designed for groups to work together in one place. The program combines different communication methods such as phone, chat, conferencing, file sharing, and document editing. The main purpose of the program is to allow users to switch between work and communication seamlessly.
What are examples of common workflow inefficiencies?
Workers traditionally use a set of patchworked collaboration tools, which can result in an inefficient workflow and an increased risk of data loss. Some examples of disparate workflows include:
- Live chatting via email
- Sharing documents through Google Drive and Dropbox
- Calling and texting company information directly on personal devices
- Using Skype and Zoom for video conferencing
What programs do Microsoft Teams include?
With Microsoft Teams, workers use these programs in a single software suite:
- Chat: Instant messages, threaded conversations, group channels, emoticons/GIFs, attachment upload.
- Call: Internet phone system, caller ID, transfer, forwarding, extensions, conferencing, on-hold music, call parking, call history.
- Collaboration: File storage, email hosting, Microsoft Office suite (Word, Excel, PowerPoint).
- Meetings: Video conferencing, scheduling, chat, dial-in audio, recording, screen sharing, note-taking, external guests.
What are the benefits of using Microsoft Teams?
- Already available if you have Microsoft 365
- Improved user app workflow
- Can connect on any device with a browser, desktop app, and mobile app
- Easy access to other Microsoft programs such as OneDrive and SharePoint
- Less cluttered email inbox
- The platform syncs documents instantly so users can have up-to-date versions
- Third-party integrations with your favorite workplace apps including Evernote and Trello
- More accountability through a digital paper trail of activity
- Better for compliance. Microsoft Teams meets standards for 42 regulations, encrypts data in transit and at rest, integrates single sign-on through active directory, retains data for audits, and provides multi-factor authentication.
If you’re interested in learning more information about Microsoft Teams, you can speak to one of our IT consultants. Please contact us by calling 877-794-3811 or info@swifttechsolutions.com.