The Network Operations Center (NOC), pronounced “knock,” is considered the Central Nervous System of an MSP’s operations. NOCs focus on monitoring and managing the operations of hardware devices, software operating systems, and applications. They also ensure constant uptime of services and respond proactively to issues that may arise.
Businesses can use technology to run a more profitable and competitive business. It can strengthen product development, gather customer insight, and increase worker efficiency. With thorough planning, business technology projects can reinforce your vision, mission, values, and goals. Consider creating a business technology strategy.
IT security is an increasing concern among businesses. They must protect against malware, hackers, employee mistakes, and natural disasters. With these dangers comes the risk of a site outage, loss of intellectual property, leaked customer information, and worker downtime. Fortunately, an IT Security Consultant can protect your business.
Do you suspect an employee is violating company policy? A computer forensics expert can help your company look for evidence of employee misconduct. An investigation will find, pull, examine, and secure data from workplace devices. The expert will preserve the data for a trial so data cannot be destroyed or lost.
SEO or Search Engine Optimization is the process of getting traffic from the free listings on Google and Bing search engines. These search engines use a special formula, called an algorithm, to determine where a listing will be ranked in the results; the more relevant the listing is to the search request, the higher the listing will appear.
Your employees may be wasting time on unproductive and routine tasks. These activities, such as writing commonly sent emails from scratch, use up precious hours from your week. Doing routine procedures manually, by memory, and from-scratch leaves your projects subject to typographical and omission errors. Look for areas your business can automate.
In another blog, we discussed different mobile applications available for smartphone use. However, what if your company has a legacy application that is critical to your daily business functions? Staying with the status quo is not the best option. Not being able to access application information in real time could result in your business lagging…
The smartphone has gone beyond use for talking on the phone, browsing the internet, and playing Cut the Rope—it is indispensable in our daily work lives. According to a Google Report, 56% of the population uses smartphones, and 82% of these users multitask while doing other activities. Many common workplace activities are in the palm…
In a previous blog, we offered advice for monitoring employee computer use. However, you should not forget about the risks to your business inside your office walls. The threats can come from thieves, attackers, competitors, and even your employees. According to a 2007 American Management Association survey, 48% of companies use video monitoring to prevent theft,…
If you are not familiar with cloud computing, you may be using it without knowing it. Cloud computing allows workers to use a program over the internet, such as saving files to Dropbox or talking to a family member on Skype. Many employees are now working away from their offices on laptops, smartphones, and tablets.…