it helpdesk services

Outsourcing Your IT Helpdesk Services

If your business has an in-house IT department, your technicians might be spending too much time repairing existing technology systems. Some of the employee issues in-house technicians are busy with include password resets, changing Outlook addresses, not being able to open a Microsoft Word document, telling them how to access voicemail, and much more. Unfortunately,…

cloud faxing

Cloud Faxing: 6 Reasons To Transition

Sending documents by fax is critical to the way many workers do business. Many organizations consider this form of communication a reliable way to send reports, invoices, and contracts from one place to another, especially to businesses with spotty internet connections. The costs of using ink and paper for a traditional fax machine add up,…

Heartbleed

Heartbleed Bug: Prevent Attacks Before They Begin

The Heartbleed bug is now the newest threat to your internet browsing security. The heartbleed bug affects sites that many users visit every day by potentially exposing valuable personal information to hackers. This bug exploits a hole found in the open-source software that encrypts communications for many popular websites, called Open SSL. Normally, a secure…

employee computer tracking

A Guide to Employee Computer Tracking

Are your employees using company computers for work? It is common for workers to send personal emails, visit social media websites, and watch YouTube videos on paid company time. According to Top Ten Reviews’ 2014 Employee Monitoring Software Comparisons & Reviews, 1/3 of workers waste two hours a week online. Companies have the legal right to…

Internet browsing

Internet Browsing Security Risks

Many people browse the internet at work to research a certain topic, make transactions, use social media, and much more. To enhance the website experience, programmers add features, such as videos, slideshow animations, sign-up forms, and search boxes. Adding a feature to a website lowers the browsing security for the visitor by adding a security…

Hacker tricks

Hacker Tricks: How You Can Protect Yourself

Whenever a new form of technology breaks through, there is a new opportunity for cybercriminals to use hacker tricks to take advantage of their users. Every day, millions of devious cybercriminals look for different methods for exploiting security vulnerabilities in a business network. This allows them to steal data, extort money from victims, send spam,…